How to Return an Item

  1. Click on the link at the bottom of the website to “Start a Return”:
    footer with return info

  2. Enter your 4 digit order number that was emailed to you in your order confirmation, and the shipping zip code.

  3. You will be directed to Loop to select the item(s) you want to return.

  4. Please continue through the process to completion, a packing list and return label will be emailed to you. Print out the packing list and return label. Put the packing list in the package with your return and use the return label to send back your return to our returns facility. Once your return has been received and processed a refund will be issued to your original form of payment minus a $4.95 return shipping label fee.