Return Policy
Obermeyer Return Policy
15 Day Returns. 45 Day Exchanges or Store Credit.
If you are dissatisfied with your purchase or have an or incorrectly shipped item, we are here to help!
We are happy to accept a full refund to your original payment on any unused items within 15 days of purchase. A flat processing and shipping fee of $4.95 will automatically be deducted from your order to cover shipping costs.
If your purchase is older than 15 days, we're happy to exchange your product or refund you Obermeyer.com store credit for up to 45 days after your purchase. Exchanges and Store Credits will not incur any shipping or service fees.
If you have any questions, please contact our customer service team!
customerservice@obermeyer.com
Please Note
Products must be received in new condition, with the original product tags, and be associated with the order they were purchased on on the included packing slip.
All refunds, store credits, and exchanges will process once your initial return is received and inspected. Returns can be rejected if the product isn't in new condition or is not associated with an order from the customer who shipped the product.
For international orders
Before you return your product please contact our Customer Service team for a Return Authorization Number (RA#). They will assist you in making your return as well.
customerservice@obermeyer.com
In the email, please include the following:
Name:
Address:
Order #:
Style#/Color#/Size:
Reason for Return:
We will reply with an RA# and please make sure to have the RA # on the shipping label and ship to:
Obermeyer Returns
Return Authorization #: ___________
14185 East 42nd Ave.
Denver, CO 80239
USA
Keep in mind that you are responsible for the return shipping cost for international orders. All returned items must be unworn with original tags attached and in the original packaging.
Once we receive your package, our team will verify its contents and inspect it to ensure it is unworn and in original condition. We will then credit back your original form of payment within 7 to 14 business days.
Exchange Policy
We're happy to exchange your product or refund you Obermeyer.com store credit for up to 45 days after your purchase. Exchanges and Store Credits will not incur any shipping or service fees.
The replacement product in your exchange will ship out as soon as your initial return is received and inspected.
